Comsec Services
10 Woodrush Way
Canning Vale WA 6155
Phone: 08 6468 2663
info@comsecservices.com.au
IT Services:
Availability
Of course, in the event of
an urgent
system problem that requires an onsite visit, we can generally respond
within 4
hours.
Rates
The rates specified below
relate to
standard business hours, which are 8am to 5:00pm. These
rates apply to standard Windows desktop
and server work. For other services,
please give us a call.
For out of hours work, the rate is $165
per hour. Public holiday rates are $220
per hour. We generally work on a 'return to base' basis
during these times.
Regular scheduled
services: We can establish a regular service schedule
for you whereby
our engineers will visit your site on a weekly, fortnightly or monthly
basis.
The purpose of these visits is to carry out proactive maintenance work,
upgrades, providing advice, and other technical assistance.
Please contact us to
discuss your requirements for regular scheduled services.
Remote
services: $40 per 15 minutes or
part thereof. Although our focus is on
providing on-site services our staff may in some instances provide
technical
support and consulting services by telephone or email, or remote
administration
of your computer systems.
Travel time: We base our travel charges on Transperth's public transport zones:
- Zone 1 - no charge
- Zone 2 - $20
- Zone 3 - $40
- Zone 4 - $60
- Zone 5 - $80
Outside of zone 5 travel will be billed on negotiation with the client.
The preferred contact
method is via email for general inquiries.
For more urgent matters, please call one of the mobile numbers
listed
below.
Email address: info@comsecservices.com.au
Mobile Phone: 0403 127
653
Please note that when
we are working with a customer we will often switch the mobile off to
allow us
to concentrate on the job at hand. We
will call you back as soon as practical after finishing any appointment
which
is in progress at the time we receive your message.